How One HVAC Company Tripled Their Booked Calls in 14 Days – And How Any Service Business Can Do the Same

How One HVAC Company Tripled Their Booked Calls in 14 Days – And How Any Service Business Can Do the Same

Missed calls are one of the quietest but biggest revenue leaks in the service industry. Whether you run an HVAC company, a plumbing team, a roofing crew, or a restoration service… the problem is always the same.

When the phone rings and no one answers, the customer doesn’t wait. They call the next business on Google. That one missed call could be a same-day job, a long-term client, or a high-ticket emergency service.

This is exactly what an HVAC company was dealing with before they reached out to WebToRevenue. And within just 14 days, they went from drowning in missed calls to tripling their booked jobs.

This article breaks down exactly what changed, how the system worked, and how service businesses can copy the same results.


The Real Problem: Missed Calls Are Costing Businesses Thousands Every Month

Most service business owners don’t realize how fast missed calls burn money.
You’re busy. Your technician is in the field. The office staff is overwhelmed. It’s after hours. Someone stepped out for lunch. Or maybe it’s the weekend.

But the customer doesn’t know that.
They just need help right now.

Common situations that kill revenue:

  • Emergency callers stuck on hold
  • Calls going to voicemail during busy hours
  • After-hours customers bouncing to competitors
  • Office staff unable to manage call spikes
  • Voicemail-to-callback delays losing hot leads
  • Customers complaining online that “no one picks up”

The HVAC company in this case study wasn’t lazy. They were simply overwhelmed.

Before they came to us, their daily operations looked like this:

  • Voicemails stacking up
  • Missed emergency service calls
  • Customers waiting too long and hanging up
  • Lost revenue every single day
  • A growing reputation problem
  • Staff stress at an all-time high

They weren’t just losing leads.
They were losing trust.

And that is where everything changed.


How They Turned Everything Around in Just 14 Days

The owner decided to implement WebToRevenue’s AI receptionist system.

Not a chatbot.
Not a complicated software.
A real phone agent powered by AI that answers every call instantly.

Within the first week, the impact was visible.
Within the second week, the results were undeniable.

Here’s what changed:

  • Every call was answered instantly – no matter the time
  • No more missed opportunities
  • Booked jobs tripled in two weeks
  • Technicians followed a smoother workflow
  • Customers appreciated fast responses, even at 2 AM
  • Staff stress dropped dramatically

Let’s break down how this actually works in the real world.


The Biggest Silent Killer – After-Hours Calls

Most service businesses lose 20 to 40 percent of their calls after 6 PM.

People get home from work, discover a leak, smell gas, feel the AC dying, or notice roof damage. They need someone now.

With humans, after-hours is impossible to manage without hiring night staff.
With an AI receptionist, it becomes effortless.

Real Scenario

A homeowner calls at 11:45 PM because their AC stopped blowing cold air.
Before using AI, this call went straight to voicemail.
By morning, the customer had already hired another company.

After implementing the AI receptionist:

  • The call was answered instantly
  • Basic troubleshooting was done on the spot
  • The system checked technician availability
  • The AI booked a next-day appointment
  • The job was confirmed and paid upfront

One job saved.
And over 30 percent of their new revenue came from these night calls.


Handling Busy Season Overload Without Hiring More Staff

Summer for HVAC, winter for plumbing, storm season for roofing – every industry has peak months where phones explode.

The problem is simple:
One human can handle one call at a time.
AI can handle unlimited calls simultaneously.

This HVAC company used to choke during the summer:

  • 3 calls coming in at once
  • One person on the phone
  • Two people bouncing to voicemail
  • Competitors catching the leftovers

With AI:

  • All calls were answered at the same time
  • Priority emergencies were routed correctly
  • Non-urgent calls were booked into open slots
  • Technicians received details instantly
  • No customer felt ignored or delayed

This alone doubled their booked jobs in week one.


Turning Voicemails and Missed Calls Into Instant Bookings

Before AI, most voicemails took hours to return.
In this market, hours mean lost money.

After AI, every voicemail turned into:

  • An immediate SMS response
  • A link to book an appointment
  • A follow-up call from the AI
  • A confirmed schedule slot

Customers loved the speed.
The team loved how organized everything became.

Even their Google reviews improved because response time shot up.


A System Built for HVAC, Not “General AI Stuff”

We didn’t drop in a generic bot.
We trained a call agent specifically for HVAC workflows.

It handled:

  • Emergency AC failure calls
  • Pricing questions
  • Seasonal tune-up queries
  • Warranty and service plan questions
  • Technician availability
  • Calendar booking
  • Caller screening
  • Voicemail-to-SMS
  • Follow-up scheduling

And it worked 24/7:

  • No lunch breaks
  • No missed calls
  • No sick days
  • No stress

A system that doesn’t sleep.
A system that doesn’t let money slip through the cracks.


What Tripling Their Bookings Really Looked Like

Here’s the exact increase they experienced within 14 days:

  • 37 percent more emergency calls booked
  • 52 percent more after-hours calls converted
  • 100 percent reduction in missed calls
  • 3x increase in weekly scheduled jobs
  • Happier customers
  • A calmer team
  • Higher monthly revenue

The owner even said, “It feels like we hired three new receptionists without paying a salary.”

That’s exactly the point.


Conclusion: Missed Calls Are Optional Now

If you’re running a service business today, you cannot afford to miss calls. Customers expect fast answers, fast scheduling, and fast communication.

The businesses that respond instantly get the job.
The ones that delay lose it.

AI phone agents solve this permanently:

  • 24/7 coverage
  • Every call answered
  • Zero missed leads
  • Automatic booking
  • Unlimited call handling
  • No extra staff needed

This HVAC company tripled its booked calls in 14 days.
Your business can do the same.


Ready to See What This Could Do for Your Business?

If you want more booked jobs without hiring more staff, let’s take the next step.

Book a free demo,
or
Request a call flow audit,
or
Message me the word AI using our contact form and I’ll send you everything.

Your phone is already ringing.
Now it’s time to make sure every call turns into revenue.

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Boosting Roofing Leads by 250% in Chicago

Introduction

In today’s competitive roofing industry, companies across the United States are competing for the same pool of homeowners searching for reliable roofing services. With hundreds of contractors in Chicago alone, TAR Roofing Inc — a family-owned, reputable roofing business — found themselves in a common but frustrating situation: spending thousands of dollars on ads and SEO, yet still struggling to attract consistent, high-quality leads.

The roofing industry faces unique marketing challenges. Homeowners don’t search for a roofer every day; they only look when there’s a problem, and when they do, they’re usually in a hurry. That means roofing companies have only a small window to capture attention and convert interest into a call. TAR Roofing Inc understood this but needed a smarter system to generate reliable, qualified leads without wasting money on irrelevant clicks or calls.

This case study breaks down exactly how we helped TAR Roofing Inc achieve 52 qualified leads in just one month, converting 16 of those into booked appointments, delivering a 30% conversion rate. More importantly, it highlights the process, tools, and strategies used to build a repeatable system for consistent growth.


Client Background

Client: TAR Roofing Inc
Industry: Roofing & Exterior Services
Location: Chicago, Illinois
Services: Roof installation, roof repair, gutter services, emergency storm damage repair

TAR Roofing Inc is known locally for high-quality craftsmanship and dependable service. Their team specializes in residential roofing and prides themselves on honest, transparent work. However, despite their strong reputation, they were facing a significant problem: marketing efforts were not converting into enough high-value projects.

They had already tried several strategies:

  • SEO Campaigns: Paying monthly retainers for agencies promising first-page rankings. Results were inconsistent and too slow.
  • Social Media Ads: Boosting posts and running Facebook ads, but generating mostly “curiosity clicks” rather than real service calls.
  • Word of Mouth: While referrals worked well, they weren’t predictable enough to sustain growth.

The owners realized they needed a data-driven approach to marketing that would generate predictable leads, not vanity metrics.


Challenges Before Our Campaign

When we first analyzed TAR Roofing’s marketing, we identified several key challenges holding them back:

  1. Unqualified Leads
    • Many calls they received were from people outside their service area, renters instead of homeowners, or individuals shopping only for the cheapest quote.
  2. Wasted Ad Spend
    • Their Google Ads campaigns lacked structure. Broad keywords like “roof” and “contractor” meant their ads were showing up for irrelevant searches, burning through their budget.
  3. No Lead Nurturing
    • Interested visitors who clicked on ads but didn’t call immediately were never retargeted. This meant lost opportunities.
  4. Landing Pages Not Optimized
    • Their old landing page was cluttered, slow-loading, and lacked a clear call-to-action. Even when people visited, they didn’t convert.
  5. Lack of Tracking & Reporting
    • The company had no way to measure which campaigns were driving actual leads, making it impossible to scale what worked.

These challenges created a situation where TAR Roofing was spending heavily but seeing little return.


Our Strategy

Our mission was clear: build a predictable lead generation system that delivered high-intent roofing leads while maximizing ROI.

Here’s the step-by-step approach we designed:

Precision Targeting

We started by narrowing down TAR Roofing’s ideal customer profile. This meant focusing on:

  • Homeowners within specific Chicago zip codes
  • Households with income levels likely to afford full roof replacements
  • Individuals actively searching for roofing-related services (using keyword intent targeting)

By cutting out irrelevant traffic, we ensured every click had a high probability of turning into a lead.

Eye-Catching Ad Creatives

We designed compelling ad copy that spoke directly to the homeowner’s pain points: leaking roofs, storm damage, or the stress of choosing the right roofer. The ads highlighted TAR Roofing’s trustworthiness, local reputation, and quick response times.

Landing Page Optimization

We rebuilt their landing pages with:

  • Clear headline and value proposition
  • Simple form with just 3 fields (Name, Address, Phone)
  • Strong social proof (reviews and guarantees)
  • Mobile-first design for fast load times

Retargeting Campaigns

Visitors who clicked but didn’t convert were retargeted with follow-up ads reminding them of TAR Roofing’s reliability and urgency in fixing roofing issues.

Data-Driven Optimization

We implemented:

  • Conversion tracking with Google Tag Manager
  • Split testing for ad headlines and landing page layouts
  • Daily budget adjustments to prioritize top-performing keywords

Full-Funnel Approach

From the first click to the booked appointment, we ensured every step of the funnel guided prospects smoothly toward conversion.


Implementation

Timeline

  • Week 1: Research, audience targeting setup, landing page build
  • Week 2: Campaign launch with initial ad sets and tracking
  • Week 3: Performance review, optimization, adding retargeting
  • Week 4: Scaling winning campaigns and doubling down on high-performing keywords

Within 30 days, the system was in place and delivering consistent results.


Results

The campaign achieved impressive outcomes for TAR Roofing Inc:

  • 52 Qualified Leads Generated in 30 Days
  • 16 Booked Appointments (30% Conversion Rate)
  • Average Cost Per Lead: $78
  • 2x ROI within the first month

Not only did TAR Roofing receive more calls, but the quality of leads improved drastically. These were homeowners actively looking for roof repair or replacement, not casual browsers.


Client Feedback

The owners of TAR Roofing Inc were thrilled with the results. In their words:

“We used to throw money at marketing and hope for the best. Now we finally have a system that brings in real homeowners who are ready to hire. The difference is night and day. Our calendar is filling with the right kind of jobs.”


Key Takeaways

  1. Targeting matters more than volume. By focusing only on homeowners with intent, we increased efficiency.
  2. Landing pages make or break campaigns. A fast, simple, persuasive landing page doubled their conversion rate.
  3. Retargeting captures lost opportunities. Following up with interested visitors added extra leads that would have been lost.
  4. Data drives decisions. Daily monitoring and adjustments kept the campaign profitable.
  5. Consistency beats one-off campaigns. A structured system gave TAR Roofing predictable growth.

Conclusion

This case study shows how strategic targeting, optimized campaigns, and continuous data-driven improvements turned TAR Roofing’s marketing from a money-drain into a predictable lead generation machine.

Within just one month:

  • 52 new leads were generated
  • 16 booked appointments were secured
  • The company gained the confidence to invest further in growth

For TAR Roofing Inc, this wasn’t just about more leads — it was about finally having control over their business growth, ensuring every dollar spent produced measurable results.

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Turning Ad Spend Into Reliable Roofing Leads in Chicago

Perez Roofing & Masonry is a family-owned contractor based in Chicago, IL, specializing in roofing, masonry, and tuckpointing services. Like many established local contractors, they had a strong reputation in their neighborhoods but struggled with something that almost every construction business faces at some point: turning online marketing into a steady flow of real, paying customers.

The company had been in business for years and relied heavily on referrals, repeat customers, and word of mouth. While this provided a decent foundation, it wasn’t enough to fuel consistent growth. The seasonality of the roofing and masonry business in Chicago meant that some months were packed with work, while others were painfully slow. The owner wanted a predictable pipeline — something that could fill the gaps, stabilize revenue, and give them confidence to plan ahead.

That’s when they approached us.

The Challenge

When we first spoke with Perez Roofing & Masonry, the owner explained that they had already experimented with online advertising but weren’t impressed. They had boosted a few Facebook posts showcasing past work, tried a small Google Ads campaign targeting “roof repair near me” and “Chicago masonry services,” but the outcome was underwhelming.

Here’s what they were experiencing:

  • Low-quality leads: Many calls were from price shoppers, people just fishing for quotes with no intention of hiring.
  • Inconsistent results: Some weeks brought in a handful of leads, while others were completely dry.
  • Wasted ad spend: Without clear targeting or conversion tracking, much of the budget was being spent on clicks that never turned into business.
  • No system in place: They had no way of measuring which campaigns worked, no retargeting to bring back lost visitors, and no funnel guiding homeowners from interest to booking.

The frustration was clear. They knew online marketing worked — competitors in Chicago were running ads and filling their calendars — but they needed someone to do it strategically.

Our Approach

We came in with a focused mission: turn every dollar of ad spend into real roofing and masonry leads.

Our strategy involved three key pillars:

  1. Google Ads for high-intent traffic
    • We built tightly structured campaigns targeting search terms like “roof repair Chicago,” “flat roof replacement near me,” and “brick tuckpointing Chicago.”
    • Instead of broad targeting, we filtered by location, time of day, and even device type to ensure only serious homeowners saw the ads.
    • Each ad was paired with a landing page tailored to that specific service, removing distractions and making it as easy as possible for visitors to call or submit a form.
  2. Facebook & Instagram Ads for awareness + retargeting
    • Since masonry and roofing projects are often not immediate decisions, we built campaigns on Facebook and Instagram to showcase Perez Roofing & Masonry’s craftsmanship. Before-and-after visuals, testimonials, and seasonal promotions were used to capture attention.
    • We layered retargeting ads to stay in front of people who had visited the website but hadn’t yet converted. This ensured that homeowners who had shown interest didn’t just forget and move on — Perez stayed top of mind until they were ready to book.
  3. Data-driven optimization
    • We used CallRail to track every call and form submission, letting us know exactly which ads produced results.
    • Split testing allowed us to refine headlines, images, and calls-to-action week after week.
    • Budgets were shifted toward the campaigns that consistently produced high-quality leads, while underperforming ones were either improved or paused.

The Results

Within the first month of running the new system, the transformation was clear.

  • 47 high-quality leads generated in 30 days — all from homeowners actively looking for roofing or masonry services in Chicago.
  • 14 of those leads turned into booked appointments — a conversion rate of roughly 30%, right in line with industry benchmarks.
  • Fewer wasted calls — by filtering targeting and improving ad copy, irrelevant inquiries dropped significantly. Instead of “just shopping around” leads, the calls were from serious prospects ready to discuss their project.
  • Lower cost per lead — with precise targeting and optimized landing pages, the client saw more leads for the same ad spend compared to their old DIY campaigns.

For Perez Roofing & Masonry, this wasn’t just about numbers on a dashboard. It was about having a predictable system that delivered calls and appointments week after week. Their crews were busier, their schedule more reliable, and their revenue less dependent on seasonal swings.

Why It Worked

Looking back, the key reasons this campaign succeeded were:

  • Laser-focused targeting: By honing in on high-intent keywords and local homeowners, every click had a strong chance of becoming a lead.
  • Balanced strategy: Google captured people ready to buy now, while Facebook and Instagram nurtured those still in the decision-making phase.
  • Retargeting: Instead of losing warm traffic, we brought them back multiple times until they converted.
  • Measurement + optimization: Every decision was data-backed. Instead of guessing, we let the numbers guide where to spend the budget.

Client Impact

The owner of Perez Roofing & Masonry told us that, for the first time, he felt like online marketing wasn’t a gamble. He could open his CallRail dashboard and see exactly how many leads were coming in, where they came from, and how much they cost. That transparency gave him the confidence to invest more into marketing, knowing it was directly tied to growth.

This case study is just one example of how a smart, structured approach to digital advertising can completely change the trajectory of a local contractor’s business.

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Scaling Remodel & Home Improvement Leads in Phoenix

P. J. Hussey Construction is a trusted home improvement and remodeling company based in Phoenix, Arizona. They specialize in kitchen remodels, bathroom renovations, home additions, and full-service residential construction. While the company had an excellent local reputation and a history of satisfied clients, they struggled with one of the most common problems in the construction industry: generating consistent, high-quality leads that actually converted into paying customers.

The company had previously relied on referrals, word of mouth, and some seasonal ad campaigns, but this approach left their project pipeline unpredictable. Some months were packed with jobs, while others were almost dry. Inconsistent leads not only hurt revenue but also made it hard to schedule workers, order supplies, and maintain a steady workflow.

They approached us with a clear goal: create a reliable, scalable lead generation system that produced high-intent remodeling leads every month.


The Challenge

Despite having a solid track record in Phoenix, P. J. Hussey faced a few challenges that limited their growth:

  1. Unqualified Leads – Most of their ad spend on general directories and SEO brought in “price shoppers” who weren’t serious about starting a remodel soon.
  2. Inconsistent Pipeline – Leads came in waves; sometimes they had too much work, other times their crews sat idle.
  3. Generic Marketing – Their previous ads focused on broad keywords like “remodeling contractor Phoenix” which attracted too many irrelevant clicks.
  4. No Tracking – Without call tracking or conversion tracking, they couldn’t identify which campaigns brought in real clients.

Our task was to cut through the noise, eliminate wasted ad spend, and build a lead gen funnel where every dollar could be tied to measurable results.


Our Strategy

We designed a three-phase campaign specifically for the Phoenix remodeling market:

1. Audience Targeting

Instead of blasting ads broadly, we narrowed the focus to high-intent homeowners within specific zip codes known for remodel demand (Scottsdale, Tempe, Chandler, Central Phoenix). We targeted:

  • Homeowners aged 30–60 with higher household income.
  • People searching for specific remodeling services (“kitchen remodel Phoenix,” “bathroom upgrade Tempe,” etc.).
  • Retargeting ads to visitors who had already engaged with their website or ads.

2. Google Ads Campaigns

We launched tightly structured Google Search campaigns with segmented ad groups for each service line:

  • Kitchen Remodels
  • Bathroom Renovations
  • Home Additions
  • Full Home Renovations

Each ad group used high-intent keywords, ad copy highlighting free consultations, and landing pages tailored to the service. This structure eliminated wasted clicks from irrelevant searches.

3. Facebook & Instagram Ads

To supplement search traffic, we used Facebook/Instagram ads to capture homeowners earlier in the decision cycle. These ads featured strong visuals of remodel before/after projects and CTA buttons like “Book Your Free Estimate.”

We also set up retargeting ads to re-engage users who clicked but didn’t convert on their first visit.

4. Landing Page Optimization

Generic website pages don’t convert as well as focused landing pages. So we built dedicated landing pages for each service, designed with:

  • Clear headlines (e.g., “Transform Your Kitchen in Just 4 Weeks”).
  • Project photos showcasing real remodels.
  • Simple lead forms and click-to-call buttons.
  • Trust elements: testimonials, licenses, and guarantees.

5. Tracking & Analytics

We implemented CallRail for phone tracking and Google Tag Manager for form tracking. This allowed us to see exactly which keywords and ads produced leads — and which didn’t.


Execution

The campaign was rolled out in phases:

  1. Week 1–2: Research, build keyword lists, set up campaigns, and design landing pages.
  2. Week 3: Launch ads with a $2,000/month budget across Google + Meta.
  3. Week 4: Optimize by cutting poor-performing keywords and increasing budget on top performers.

Within the first 10 days, we noticed a big improvement in call quality. Instead of people asking “How much do you charge per hour?” we were getting calls like:

  • “I’m looking to remodel my kitchen this summer.”
  • “Do you handle bathroom expansions?”
  • “We’re ready to start on an addition; can we get an estimate?”

This was proof the targeting and ad structure were working.


Results

In the first 30 days, the campaign delivered:

  • 44 Qualified Leads – homeowners actively looking for remodel work.
  • 13 Booked Appointments – 30% conversion rate from lead to consultation.
  • Cost per Lead: approx. $45, compared to $120+ from their past campaigns.
  • Zero wasted spend on irrelevant searches (we cut out broad keywords like “cheap contractor” early).

Beyond the numbers, the client finally had a predictable pipeline. They could schedule jobs weeks in advance instead of waiting for referrals.


Client Feedback

P. J. Hussey Construction’s management team reported that the campaign gave them confidence in scaling. With consistent leads, they could:

  • Hire an additional crew to take on more jobs.
  • Plan supply purchases more efficiently.
  • Focus less on chasing referrals and more on closing sales.

In their own words:

“For the first time, we’re not worried about where our next project is coming from. The calls we’re getting are serious homeowners who actually want to book work.”


Key Takeaways

  1. Targeting is everything – Focusing on specific zip codes and high-intent search terms cut wasted spend.
  2. Dedicated landing pages convert better – Custom pages increased lead volume vs. sending traffic to a generic website.
  3. Tracking closes the loop – Call tracking + analytics let us see ROI clearly.
  4. Multi-channel works best – Combining Google Ads with social retargeting boosted conversion.
  5. Consistency builds growth – With predictable leads, the client could confidently expand operations.

Final Numbers (Month 1)

ROI: Positive within the first 30 days
Total Leads: 44
Booked Appointments: 13
Lead-to-Appointment Conversion: 30%
Cost per Lead: $45

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Converting Renovation Interest into Appointments

Maple Avenue Construction is a mid-sized remodeling and construction contractor based in Phoenix, Arizona. The company offers a wide range of services including kitchen and bathroom renovations, custom home additions, and general residential improvements. While they had built a solid reputation over the years through referrals and word-of-mouth, the company found themselves struggling with one core issue: a lack of consistent, high-quality leads.

The Phoenix construction market is highly competitive. Dozens of contractors fight for the same pool of homeowners, and many firms burn money on ads that produce either irrelevant clicks or low-intent inquiries. Maple Avenue Construction approached us with a clear mission:

  • Stabilize their project pipeline.
  • Reduce wasted marketing spend.
  • Attract serious homeowners who were actively ready to start remodeling projects.

They wanted a system that would allow them to scale confidently, without relying solely on referrals or seasonal surges in demand.


The Challenge

Before working with us, Maple Avenue Construction faced a few persistent roadblocks:

  1. Unpredictable Leads – Some weeks they had more leads than they could handle, while other weeks were completely dry.
  2. Price Shoppers – A significant portion of inquiries came from people “just checking prices” with no real intent to book.
  3. Generic Marketing – Their online presence consisted of a basic website and a few general ads, but nothing targeted or optimized for conversions.
  4. Lack of Tracking – They had no system to track which marketing sources were bringing actual clients versus wasted traffic.

Their marketing dollars were working against them — spending money without producing measurable, reliable results.


Our Strategy

We knew that in a market like Phoenix, success depends on laser-focused targeting, conversion-driven landing pages, and data-backed optimization. So we designed a structured campaign in three main phases.

1. Audience Targeting & Market Research

We started with deep research into Maple Avenue’s ideal clients. The sweet spot was middle to upper-income homeowners in specific Phoenix neighborhoods (Arcadia, Scottsdale, and Tempe) who were most likely to invest in renovations.

We created audience profiles including:

  • Homeowners aged 30–65.
  • Income levels above $75k/year.
  • Interests in home design, renovations, and DIY projects.
  • Actively searching for remodeling services online.

2. Google Ads Campaign

We built tightly structured Google Search campaigns with specific ad groups for:

  • Kitchen Remodels Phoenix
  • Bathroom Remodels Tempe
  • Home Additions Scottsdale
  • Whole-Home Renovations

Each ad group had:

  • High-intent keywords (e.g., “kitchen remodeling contractor Phoenix” vs. broad “home improvement”).
  • Strong ad copy highlighting licensed, insured, and free consultation offers.
  • Call extensions and location extensions for easy direct calls.

3. Landing Page Optimization

We designed service-specific landing pages that were built to convert clicks into calls. Each page included:

  • A clear headline and strong promise (e.g., “Transform Your Kitchen in 4 Weeks or Less”).
  • Real project photos to showcase craftsmanship.
  • Simple forms with “Request a Free Estimate” CTAs.
  • Phone number with click-to-call functionality.
  • Trust signals — testimonials, licensing info, and guarantees.

4. Retargeting with Facebook & Instagram

We complemented the search campaigns with retargeting ads on Facebook and Instagram. Anyone who visited a landing page but didn’t call or fill out the form saw ads reminding them of Maple Avenue’s services.

5. Tracking & Optimization

We implemented call tracking software and Google Analytics event tracking so every lead could be traced back to its source. This allowed us to cut out underperforming keywords and scale up campaigns that delivered real results.


Execution

The campaign launched with a budget of $2,500/month across Google and Meta platforms.

  • Week 1–2: Built campaigns, designed landing pages, set up tracking.
  • Week 3: Launched initial campaigns with moderate bidding.
  • Week 4: Reviewed early results, optimized keyword targeting, and adjusted ad copy.

By the end of the first 30 days, the difference in lead quality was noticeable. Instead of vague inquiries like “How much do you charge per hour?”, the team started receiving calls such as:

  • “We want to renovate our master bathroom and are looking to start in the next two months.”
  • “We’re adding a guest room and need a licensed contractor to handle the project.”
  • “Can you provide an estimate for a full kitchen remodel?”

This showed the campaign was pulling in serious buyers instead of casual browsers.


Results

Within the first 30 days, the campaign delivered:

  • 49 Qualified Leads – with clear remodeling needs.
  • 15 Booked Appointments – a 31% conversion rate from lead to consultation.
  • Cost per Lead: approx. $51.
  • Lead Quality: Over 70% of leads were considered “ready to hire” within the next 90 days.

The improved consistency gave Maple Avenue the ability to plan out projects months in advance, rather than waiting and hoping referrals came through.


Client Feedback

The management team was quick to notice the difference. They no longer wasted hours chasing unqualified prospects. Instead, their sales team spent time with motivated homeowners who were ready to book.

Their words:

“This was the first time we saw our marketing dollars turn into measurable, predictable results. The leads are real, and they’re the kind of projects we want — kitchens, bathrooms, and additions, not just small patch-up jobs.”


Key Takeaways

  1. Specific beats general – Targeting exact neighborhoods and service keywords reduced wasted spend.
  2. Landing pages matter – Service-specific pages converted at a much higher rate than generic web traffic.
  3. Retargeting keeps you top-of-mind – Many homeowners converted on the second or third touchpoint.
  4. Tracking ensures clarity – Knowing exactly which ads worked allowed us to double down on winning campaigns.
  5. Consistency drives growth – With a stable lead pipeline, the company could schedule confidently and expand operations.

Final Numbers (Month 1)

ROI: Profitable within the first month
Total Leads: 49
Booked Appointments: 15
Conversion Rate: 31%
Cost per Lead: $51

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Turning NYC Roofing Traffic into Real Jobs

Royal Roofing & Siding NYC is a long-standing roofing contractor serving homeowners across New York City’s five boroughs. Known for both residential roof replacements and siding installations, they had built their reputation over two decades of craftsmanship.

But despite their experience and quality, Royal Roofing faced a major growth hurdle: marketing in New York City is unlike anywhere else in the U.S. With dozens of roofing companies, aggressive advertising competition, and homeowners who are often skeptical after being bombarded with ads, standing out was a constant uphill battle.

Their leadership team wanted a solution that would:

  • Attract serious, local homeowners needing roofing and siding services.
  • Avoid wasting money on irrelevant clicks and “just-looking” inquiries.
  • Provide a predictable pipeline of qualified roofing leads, rather than relying solely on referrals.

The Challenge

Royal Roofing’s marketing problems were familiar to many contractors in big metros:

  1. Sky-High Ad Costs – Competing in NYC meant paying premium rates for Google Ads clicks without guaranteed ROI.
  2. Irrelevant Leads – Many inquiries were for jobs outside their service area or from renters who had no authority to hire.
  3. Price Shoppers – Some leads were only seeking the lowest bid, which hurt margins.
  4. Inconsistent Pipeline – Their lead flow fluctuated, creating months of feast and famine.

In such a saturated market, they needed more than just ads — they needed a data-driven strategy designed to cut through the noise.


Our Strategy

We built a campaign around precision targeting and high-intent search traffic, combined with trust-building landing pages to convert clicks into calls.

1. Market Segmentation

We focused heavily on targeting homeowners in Brooklyn, Queens, and Staten Island, where Royal Roofing had strong crews ready to take jobs. Instead of casting a wide net across all five boroughs, we honed in on neighborhoods with older housing stock where roof repairs and replacements were in higher demand.

2. Google Ads Campaigns

We structured the campaigns into very tight ad groups based on specific roofing services:

  • Roof Replacement NYC
  • Emergency Roof Repair Queens
  • Flat Roof Installation Brooklyn
  • Siding Contractor Staten Island

Each ad featured:

  • Strong headlines like “Licensed NYC Roofers – Free Estimate Within 24 Hours”.
  • Clear CTAs for free roof inspections.
  • Local extensions to emphasize their presence in NYC.

3. Conversion-Focused Landing Pages

Generic websites don’t convert well in NYC — trust is everything. So we built landing pages that:

  • Showcased their 25+ years of experience.
  • Included before-and-after photos from real NYC projects.
  • Featured testimonials from borough-specific clients.
  • Offered a 24-hour callback guarantee for estimates.

4. Retargeting Campaigns

We implemented Facebook and Instagram retargeting ads to bring back homeowners who had clicked but didn’t take action. These highlighted real customer reviews and the urgency of getting roofs inspected before winter storms.

5. Call Tracking & Analytics

Every call was tracked and recorded, allowing us to measure lead quality and refine campaigns. High-cost, low-performing keywords were cut quickly, while the strongest performers were scaled.


Execution Timeline

  • Week 1: Competitor research and campaign setup.
  • Week 2: Landing page build with borough-specific versions.
  • Week 3: Launch Google Ads campaigns with $3,500/month budget.
  • Week 4: Implement retargeting ads and tracking.

By the end of the first month, the campaigns were fully optimized and already delivering high-quality leads.


Results

The campaign produced 56 qualified leads in the first 30 days, with 18 converting into booked appointments, a 32% conversion rate.

Key Metrics:

  • Leads Generated: 56
  • Appointments Booked: 18
  • Conversion Rate: 32%
  • Average Cost per Lead: $62
  • ROI: Positive in the very first month.

Impact on Business

For the first time, Royal Roofing had predictable lead flow in NYC’s brutally competitive environment. Instead of waiting for the phone to ring, they had a consistent system that brought in:

  • Roofing replacement inquiries worth $10k–$25k per project.
  • Siding jobs in neighborhoods like Brooklyn that averaged $15k+.
  • Emergency repairs that built long-term customer relationships.

The sales team no longer wasted time on renters or irrelevant jobs — every call came from a serious homeowner actively seeking roofing or siding services.


Client Feedback

The owner of Royal Roofing put it simply:

“We’ve tried ads before, but this is the first time it feels like every dollar is accountable. Not only are we getting more calls, but these are the exact projects we want — roof replacements and siding installs, not patch jobs. It’s a game-changer.”


Key Takeaways

  1. Geo-targeting neighborhoods is crucial in NYC – Citywide ads waste money. Focused targeting wins.
  2. Trust drives conversions – Local testimonials and real project photos outperformed generic stock images.
  3. Call tracking is non-negotiable – It allowed us to kill wasted spend fast.
  4. Retargeting sealed the deal – Many leads converted after seeing testimonials and urgent reminders.
  5. Consistency beats chance – A steady stream of roofing leads allowed the company to schedule months ahead.

Final Numbers (Month 1)

ROI: Profitable in first month, with projected scaling potential.
Leads: 56
Appointments: 18
Conversion Rate: 32%
Cost per Lead: $62

Roofing Company Went From 1–2 Calls a Week to Over 25

How This Roofing Company Went From 1–2 Calls a Week to Over 25 — In Just 45 Days

If you run a roofing or home service business, you already know the struggle. One month the phone rings nonstop, the next it’s dead quiet. You depend on referrals, word-of-mouth, and maybe a few Facebook posts — but it’s never consistent.

That’s exactly where one of our roofing clients in Chicago was before they reached out to WebToRevenue.

They were hardworking, skilled, and had a solid reputation… but their biggest problem wasn’t quality work — it was getting enough of it.

Let’s break down how we helped them go from barely getting a couple of calls a week to a fully booked calendar, with over 88 qualified leads and 14 new roofing jobs in just 45 days.


The Challenge: Great Service, But No Reliable Flow of Leads

When this roofing company came to us, their story was painfully common among small contractors:

  • Only 1–2 calls per week, and most were small repair inquiries.
  • No consistent marketing system — everything depended on random referrals.
  • They were invisible online, buried under competitors who were running paid ads.

They didn’t need fancy branding or a new logo. They needed real leads — homeowners who actually needed roof repairs and replacements right now.

And that’s where our approach came in.


Step 1: Build a Revenue-Focused Ad System (Not Just “Traffic”)

Most agencies promise to get you more clicks or “increase brand awareness.” That sounds nice, but clicks don’t pay bills — booked jobs do.

So, instead of chasing vanity metrics, we built a Revenue-Focused Ad System.

Here’s how:

  • Local Facebook & Google Ads: We ran laser-targeted ads focused on homeowners in specific zip codes who were already searching for or engaging with roofing services.
  • Intent-Based Targeting: Our campaigns didn’t just show ads to “anyone nearby.” We filtered for people showing buying signals — like searching “roof leak repair near me” or visiting home improvement sites.
  • Budget Efficiency: Every dollar was tracked. If an ad didn’t drive qualified calls, it was cut and replaced fast.

Within days, the campaigns started generating real homeowner inquiries, not just clicks.


Step 2: Turn Clicks Into Calls With Conversion-Optimized Landing Pages

Even the best ad can fail if the page people land on doesn’t convert.

That’s why we built dedicated landing pages focused on one clear goal — getting the visitor to call or request a quote.

Each landing page included:

  • A clear headline (“Get a Fast, Affordable Roof Repair in Chicago”)
  • Trust elements like photos, local reviews, and certifications
  • Easy call buttons and a short form (no complicated steps)
  • A limited-time offer (“Free roof inspection this week only!”)

These small but powerful tweaks helped turn ad clicks into real leads and booked appointments — sometimes within minutes.


Step 3: Automate Follow-Ups So No Lead Slips Away

One big mistake most contractors make: they get a lead… and then take hours (or days) to respond.

By then, the homeowner has already called someone else.

To fix that, we set up an automated follow-up system that instantly reached out via:

  • SMS (instant message right after form submission)
  • Email reminders
  • Call notifications for the sales team

This simple automation alone helped convert almost 36% more leads, because every inquiry got a quick, professional response — no delays, no missed opportunities.


The Results: A Fully Booked Roofing Schedule in 45 Days

After launching the full system — ads, landing pages, and automation — here’s what happened:

88 qualified leads in 45 days
📞 25+ calls every week
💼 14+ confirmed roofing jobs
💰 A fully booked month — for the first time ever

The owner couldn’t believe the difference. For the first time, he wasn’t chasing jobs — jobs were chasing him.

That’s what happens when you stop relying on luck and start using a predictable marketing system.


The Takeaway: Marketing Should Create Revenue, Not Just “Clicks”

If you’re a roofing or home service business owner, here’s the truth:

  • Your skills and reputation matter — but visibility is what fills your schedule.
  • Word-of-mouth is great — but it’s not scalable.
  • You don’t need to spend thousands on ads — you just need a smart system that targets the right people, captures their info, and follows up fast.

At WebToRevenue, that’s exactly what we do. We don’t sell “marketing fluff.” We build lead systems that generate predictable revenue.


Ready to Transform Your Roofing Business?

If you’re tired of slow weeks and want a steady flow of calls, leads, and booked jobs — let’s talk.

🚀 Here’s how you can get started:
Book a free strategy call to see what’s possible for your business.

Stop waiting for the phone to ring. Let’s make it ring — every day.